View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0004505 | CaseTalk Modeler | Diagrams | public | 2024-03-29 11:39 | 2024-10-08 09:50 |
Reporter | Lennart van Ham | Assigned To | BCP Software | ||
Priority | urgent | Severity | crash | Reproducibility | have not tried |
Status | closed | Resolution | unable to reproduce | ||
Platform | Intel | OS | Windows | OS Version | 11 |
Product Version | 13.2 | ||||
Summary | 0004505: Access violation at address 0078ABB# in module 'CaseTalk.exe' | ||||
Description | Suddenly get this error, when trying to edit element. I think after straightening line. Clicking 'OK' or 'X' just makes the error pop up again. CTRL+ALT+DEL to shut down CaseTalk is only solution. Lost a lot of information, again..... | ||||
Tags | No tags attached. | ||||
CaseTalk Edition | Education Edition | ||||
CaseTalk has a menu item 'Help\Logging' it would be helpful if a copy of the (relevant) content is added to the ticket. It may give some more clues. Since Windows has increased security over the years, a memory address not longer is a clue in reproducing the error, or finding the location of the error. When it comes to these error dialogs, holding down the ESC-key and trying to click a different (diagram)tab to the foreground, may stop the repetetive error dialog. Which seems to be a paint issue. |
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Where do I find the 'Help/Logging' ? :) |
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Excuse me. It is a typo, it should've been 'Tools\Logging'. :-o | |
The logging only goes back until this morning :'( | |
Date Modified | Username | Field | Change |
---|---|---|---|
2024-03-29 11:39 | Lennart van Ham | New Issue | |
2024-03-29 11:39 | Lennart van Ham | File Added: image.png | |
2024-04-01 11:27 | BCP Software | Assigned To | => BCP Software |
2024-04-01 11:27 | BCP Software | Status | new => feedback |
2024-04-01 11:27 | BCP Software | Note Added: 0005135 | |
2024-04-04 08:26 | Lennart van Ham | Note Added: 0005159 | |
2024-04-04 08:26 | Lennart van Ham | File Added: image-2.png | |
2024-04-04 08:26 | Lennart van Ham | Status | feedback => assigned |
2024-04-04 11:05 | BCP Software | Note Added: 0005160 | |
2024-04-05 07:54 | Lennart van Ham | Note Added: 0005166 | |
2024-10-08 09:50 | BCP Software | Status | assigned => closed |
2024-10-08 09:50 | BCP Software | Resolution | open => unable to reproduce |