View Issue Details

IDProjectCategoryView StatusLast Update
0003478CaseTalk ModelerInstallationpublic2022-05-31 08:36
ReporterBCP Software Assigned ToBCP Software  
PrioritynormalSeverityblockReproducibilityhave not tried
Status resolvedResolutionfixed 
Target Version12.4.1Fixed in Version12.4.1 
Summary0003478: Cannot install on Windows 11 ARM
DescriptionThough Windows 11 is supporting the ARM architecture (E.g. Windows ARM on Parallels on Mac M1 CPU), the installer immediately blocks execution. Even though the Portable App distribution (zip without installer) seems to work.
TagsNo tags attached.
CaseTalk Editionunknown

Activities

BCP Software

BCP Software

2022-05-29 18:15

administrator   ~0004528

Removing 32 bit requirements on some files and need to test if that works now.
BCP Software

BCP Software

2022-05-31 08:36

administrator   ~0004533

Some 32bit requirements in the installer prevented it to run on Windows ARM.
Or Windows ARM required the appropriate updates before being able to run the installer.
Anyhow, it got tested and approved.

Issue History

Date Modified Username Field Change
2022-05-29 18:14 BCP Software New Issue
2022-05-29 18:14 BCP Software Status new => assigned
2022-05-29 18:14 BCP Software Assigned To => BCP Software
2022-05-29 18:15 BCP Software Status assigned => acknowledged
2022-05-29 18:15 BCP Software Note Added: 0004528
2022-05-31 08:36 BCP Software Status acknowledged => resolved
2022-05-31 08:36 BCP Software Resolution open => fixed
2022-05-31 08:36 BCP Software Fixed in Version => 12.4.1
2022-05-31 08:36 BCP Software Note Added: 0004533