View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0002558 | CaseTalk Modeler | Installation | public | 2020-06-24 12:03 | 2022-01-10 20:40 |
Reporter | BCP Software | Assigned To | BCP Software | ||
Priority | normal | Severity | crash | Reproducibility | random |
Status | closed | Resolution | reopened | ||
Target Version | 11.0 | Fixed in Version | 11.0 | ||
Summary | 0002558: Closing CaseTalk will create a zombie process | ||||
Description | Closing CaseTalk will show a zombie process in the Task Manager. It appears Windows has difficulty closing the application fully. This may intervene with a new session of CaseTalk. | ||||
Tags | No tags attached. | ||||
CaseTalk Edition | unknown | ||||
This appears to happen when unloading the plugins. As soon as the plugins are removed from the installation, the opening and closing works just fine. | |
A Windows API to check for network connectivity was accidentally called from the plugin. Windows fails to release the interface when unloading the plugin. This API call is now blocked for the plugins. | |
Sometimes the application still seems to hang as a background process even though the application closed. Perhaps this article may help investigating why or what.. https://devblogs.microsoft.com/oldnewthing/20040723-00/?p=38363 |
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Could it be that this only occurs when merging is used? | |
CaseTalk 10.3 fixed a memory manager issue which occasionally crashes while unloading a plugin file when closing the application. | |
Fixing memory manager configuration in combination with InterProcessComponent adjustments seems to solve the closing issues. | |
Closing automatically, stayed too long in resolved state. Feel free to re-open with additional information if you think the issue is not resolved. | |
Date Modified | Username | Field | Change |
---|---|---|---|
2020-06-24 12:03 | BCP Software | New Issue | |
2020-06-24 12:03 | BCP Software | Status | new => assigned |
2020-06-24 12:03 | BCP Software | Assigned To | => BCP Software |
2020-06-24 12:04 | BCP Software | Note Added: 0001678 | |
2020-06-24 12:11 | BCP Software | Status | assigned => resolved |
2020-06-24 12:11 | BCP Software | Resolution | open => fixed |
2020-06-24 12:11 | BCP Software | Fixed in Version | => 10.2 |
2020-06-24 12:11 | BCP Software | Note Added: 0001679 | |
2020-08-26 15:15 | BCP Software | Status | resolved => feedback |
2020-08-26 15:15 | BCP Software | Resolution | fixed => reopened |
2020-08-26 15:15 | BCP Software | Note Added: 0001744 | |
2020-08-26 15:15 | BCP Software | Fixed in Version | 10.2 => |
2020-08-26 15:15 | BCP Software | Target Version | 10.2 => 11.0 |
2020-11-02 15:22 | BCP Software | Note Added: 0001798 | |
2020-11-06 12:43 | BCP Software | Status | feedback => resolved |
2020-11-06 12:43 | BCP Software | Fixed in Version | => 11.0 |
2020-11-06 12:43 | BCP Software | Note Added: 0001808 | |
2020-11-19 17:34 | BCP Software | Note Added: 0001821 | |
2022-01-10 20:40 | BCP Software | Note Added: 0004116 | |
2022-01-10 20:40 | BCP Software | Status | resolved => closed |