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IDProjectCategoryView StatusDate SubmittedLast Update
0002541CaseTalk ModelerProjectpublic2020-06-14 11:102022-01-10 20:40
ReporterMarco Wobben Assigned ToMarco Wobben  
PriorityurgentSeveritymajorReproducibilityrandom
Status closedResolutionfixed 
Target Version10.2Fixed in Version10.2 
Summary0002541: IG file is lost after saving
DescriptionAfter saving my project and reopening it the IG seems to be gone. It is still listed in the project, but the file is itself is no longer present in the folder. It needs to be restored through opening historical archives.
TagsNo tags attached.
CaseTalk Editionunknown

Activities

Marco Wobben

Marco Wobben

2020-06-14 11:14

administrator   ~0001665

Could not reproduce. File handling routines do not delete files. However before writing a file, IG's may be copied to a temp folder to be restored when saving fails. In rare occasions it could happen that temp folders or temp files are not set properly and restoring the original file fails. The backup/restore framework has been hardened to prevent random midway failures.
Marco Wobben

Marco Wobben

2022-01-10 20:40

administrator   ~0004103

Closing automatically, stayed too long in resolved state. Feel free to re-open with additional information if you think the issue is not resolved.

Issue History

Date Modified Username Field Change
2020-06-14 11:10 Marco Wobben New Issue
2020-06-14 11:10 Marco Wobben Status new => assigned
2020-06-14 11:10 Marco Wobben Assigned To => Marco Wobben
2020-06-14 11:11 Marco Wobben Priority normal => urgent
2020-06-14 11:14 Marco Wobben Status assigned => resolved
2020-06-14 11:14 Marco Wobben Resolution open => fixed
2020-06-14 11:14 Marco Wobben Fixed in Version => 10.2
2020-06-14 11:14 Marco Wobben Note Added: 0001665
2022-01-10 20:40 Marco Wobben Note Added: 0004103
2022-01-10 20:40 Marco Wobben Status resolved => closed