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IDProjectCategoryView StatusLast Update
0005951CaseTalk ModelerOtherpublic2026-09-02 22:37
ReporterMarco Wobben Assigned To 
PriorityhighSeveritycrashReproducibilityhave not tried
Status resolvedResolutionfixed 
Summary0005951: CaseTalk does not start on a machine without the Edge WebView2 runtime
Description

On a machine where the Microsoft Edge WebView2 Runtime is not installed - a plain Windows Server image, for instance - CaseTalk closes itself during startup instead of opening its main window. There is no message, and nothing that identifies the browser component as the cause.

The built-in browser is used for help pages, documentation and generated reports, so the component is prepared while the application starts. It should be possible to work without it: everything else in CaseTalk does not need a browser, and a missing runtime is something the user can install afterwards if they want those pages.

Expected: CaseTalk starts. Any screen that would have shown a web page says instead that the runtime is missing, and where to get it.

TagsNo tags attached.
CaseTalk EditionCorporate

Activities

Marco Wobben

Marco Wobben

2026-09-02 22:36

administrator   ~0009236

Fixed in 15.0.0.57607.

CaseTalk now checks for the WebView2 runtime before trying to start it, and starts normally when it is not there. Any screen that would have shown a web page - help, documentation, generated reports - shows a panel naming the missing runtime and the address to download it from. Installing the runtime and restarting CaseTalk brings the browser back with no further action.

Issue History

Date Modified Username Field Change
2026-09-02 22:36 Marco Wobben New Issue
2026-09-02 22:36 Marco Wobben Note Added: 0009236
2026-09-02 22:36 Marco Wobben Status new => resolved
2026-09-02 22:36 Marco Wobben Resolution open => fixed